Updated on 2025-04-03 GMT+08:00

Adding Departments to the New Organization

On the department management page, an administrator can add departments and sub-departments, and edit and delete departments to maintain the organizational structure.

Adding Departments to the New Organization

  1. Sign in to the KooPhone console.
  2. In the navigation pane on the left of the general-purpose cloud phone, click Organizations and Users.
  3. In the upper left corner of the page, select the organization whose department structure needs to be optimized.
  4. Choose Manage Dept > Add Dept.
  5. Set Dept Name, Upper-Level Dept, and (optional) Dept Code, and click OK.

    After setting the department code, you can search for a department by code on the department management page.

Follow-Up Operations

After adding a department, you can perform the following operations.

Table 1 Department management

Operation

Procedure

Editing a department

  1. Locate the row that contains the target department and click Edit in the Operation column.
  2. Edit the department information and click Update.
    NOTE:

    By default, a level-1 department is generated for the created organization and this department cannot be edited.

Adding a sub-department

  1. Locate the target department and click Adding a Subdepartment in the Operation column.
  2. Set Dept Name and (optional) Dept Code and click OK.

Deleting a department

  1. Locate the target department and click Delete in the Operation column.
  2. Click OK.
    NOTE:
    • Before deleting a department, delete all its sub-departments. Or, the department cannot be deleted.
    • Deleted departments cannot be restored.